Our Guarantees

Our purchase guarantee

We process orders within 24 hours (unless stock is unavailable).

You will always have the option to claim the goods, as permitted by law.

In credit card transactions we use the secure Paypal server, whose site you will access when you will be asked for your credit card details.

Our company will never know your credit card details.

We include an invoice in all packages when requested upon release of the tax code during the order.

Our product guarantee

In our catalog you will find all the Osteoposter of our production.

All items are accompanied by a technical description that will allow you to identify the most suitable product for your needs.

You will also find less known articles but not inferior from a qualitative point of view. These are less well-known brands because they are distributed by companies with less economic power to advertise in the mass media. This is reflected in more affordable prices because it is right to give the widest possible range of prices to end customers.

We ensure the highest quality guarantee and integrity for all products.

The same upon delivery by our suppliers are checked to ensure the integrity of the packages.

Legal Guarantee of Conformity provided for in Articles 128-135 of the Consumer Code

All products purchased on Tuttoanatomia.it are covered by the seller's two-year legal warranty provided for by the Consumer Code

Pursuant to articles 128 to 135 of the Consumer Code, consumers have the right, among other things, to obtain from the seller the free repair or replacement of products that show a lack of conformity within 24 months following the delivery date. The defect must be reported within 2 months of discovery.

What is a lack of conformity?

Pursuant to Article 129 of the Consumer Code, a product has a lack of conformity if it is not suitable for the use for which products of the same type are normally used, if it does not comply with the seller's description in terms of quality or performance, or if it does not have the usual qualities and performances of a good of the same type, which the consumer can reasonably expect given the nature of the product.

In case of lack of conformity, the CUSTOMER will have the right to obtain a refund of the price and shipping costs. The rights arising from the legal guarantee of conformity may be exercised on condition that the PRODUCTS have been used correctly, with due diligence and in compliance with the intended use and as provided in the enclosed indications, as well as upon presentation by the CUSTOMER of the bill of delivery and the indication of the order number. The costs relating to the return of PRODUCTS due to the exercise of the guarantee will be borne by Tuttoanatomia.it

The legal guarantee of conformity applies only to defects not resulting from normal use of the PRODUCT.